Privacy Policy

Privacy Policy

Introduction

Welcome to https://wagon-body-repair.collision-talk.com (hereafter referred to as “Wagon Body Repair,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Wagon Body Repair’s online presence, including but not limited to:

  • Our primary website at https://wagon-body-repair.collision-talk.com
  • Any mobile or desktop applications associated with our brand
  • Online services and tools offered through our platform
  • Products purchased or accessed via our website

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  • Authorized User Activity: When you use our applications and services as a registered user, we collect and process data associated with your account.
  • Website Visits: If you visit our websites linked to this policy, we may track your interaction through various technologies, including cookies and web beacons.
  • Communication: We may reach out to you via email, phone, or SMS for marketing, transactional, or service-related purposes, depending on your consent and preferences.

Personal Data Collection

We collect several types of personal data, which can be broadly categorized as:

Account Information

  • User name and login ID
  • Passwords (hashed and encrypted)
  • Profile pictures (if uploaded)

Payment and Financial Details

  • Billing address
  • Payment card information (encrypted)
  • Transaction history

Purchase Data

  • Products or services purchased from us
  • Order details, including quantity and pricing
  • Shipping and delivery information

Mobile Device Identifiers

  • Unique device identifiers (UDIDs or similar)
  • Device type and operating system

Location Data

  • GPS coordinates when you use location-based services on our apps
  • IP addresses to approximate your location

Feedback and Reviews

  • Comments, reviews, and ratings left by users
  • Responses to customer support inquiries

Social Media Information

  • User profiles and content shared from social media platforms (if connected through APIs)
  • Interactions with our social media accounts

Product Interaction Data

  • Products you view or search for on our site
  • Add-to-cart and purchase behavior
  • Product recommendations based on browsing history

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and understand user behavior. Cookies can be categorized as:

  • Strictly Necessary: These ensure basic functionalities of our website, such as secure login.
  • Preference: Cookies remember your preferences for a personalized experience.
  • Analytics: Used to collect statistical data about interactions on our site, helping us improve performance and features.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

Wagon Body Repair implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict data protection standards
  • Regular security audits and updates to our systems

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify its accuracy or address a dispute.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to certain uses of your data based on legitimate interests.
  • Non-Discrimination: Be free from biased treatment when exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided in the ‘Contact’ section.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, requests for information, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Wagon Body Repair, Privacy Team, [Address], [City, State, ZIP Code]

We are committed to handling your personal data with the utmost care and respect for your privacy.